One Intranets Vancouver: Intranets, extranets, portals: July 2004

home services portfolio intranet ideas contact us

Idea Archives

July 2004
August 2004
September 2004
October 2004
November 2004
December 2004
January 2005
February 2005
March 2005
April 2005
July 2005
November 2005
December 2005
January 2006
February 2006
April 2006
May 2006
July 2006
October 2006
November 2006

Short, practical tips on building better intranets. Sign up to receive new ideas by email.

Bob Buckman on Knowledge Management Systems

Wednesday, July 21, 2004

Bob Buckman, chairman of Buckman Laboratories, wrote his ideas for the ultimate idea-sharing system back in the 80s--before the web existed.

His seven points, as I read in If Only We Knew What We Know, describe the perfect intranet:

1. One transfer step in the transmission of ideas between individuals, to avoid distortion.

2. All employees have access

3. All employees can contribute content

4. Available anywhere, 24/7

5. Search function that indexes every word

6. Users contribute in their native language. Translation provided where appropriate.

7. Content updates automatically.

Permanent link to this article

Ask Eric your software usability questions

Friday, July 09, 2004

"Eric" has great usability tidbits in question-and-answer format on this page. Brief, informative and opinionated.

Permanent link to this article

The four missing roles for excellent web development

Friday, July 02, 2004

The content coach
A process and a person to pull/ push you through gathering & editing of images and copy.

The agile methodologist
Leads development in rapid iterations, each focused on returning maximum business value.

The usability analyst
Drives ease-of-use, conducts usability testing and applies heuristic evaluation to optimize mouseclicks. Goal: Your business a mouseclick away.

The graphic artist
Creates a mood for the site that reflects the personality of the company. i.e. Professional, concise, but fun.

Permanent link to this article

About the Author

I'm Chris McGrath, an intranet consultant in Vancouver, British Columbia, Canada. I've been working on intranets since 1997, and on plain ol' web sites for even longer. I run One Intranets, the firm that co-created ThoughtFarmer -- an enterprise collaboration platform for Windows-based intranets.