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Short, practical tips on building better intranets.
Users are selfish, lazy and ruthless
Monday, October 25, 2004Nielsen's article about information foraging says that humans are inherently lazy. When we're using an intranet, we want maximum benefit for minimum effort.
While navigating, we constantly perform cost-benefit analyses:
To support the behavior of your intranet users--to support "information snacking"--follow these three rules:
User Interface Design Patterns
Wednesday, October 06, 2004Interface design patterns help designers solve common interface problems. Unlike templates, they don't attempt to set standards for an entire web page--they concentrate on just one aspect of a page. 20 or 30 design patterns for an intranet is probably 10 times more useful than 20 or 30 templates.
50 Ideas for Intranet Applications
Tuesday, October 05, 2004This list is from The Intranet Journal. Many of these applications will not be relevant or practical for your organization, but it's a great source of ideas for your portal.
Sales & marketing applications
Human resources applications
Customer service applications
Finance and accounting applications
About the Author
I'm Chris McGrath, an intranet consultant in Vancouver, British Columbia, Canada. I've been working on intranets since 1997, and on plain ol' web sites for even longer. I run One Intranets, the firm that co-created ThoughtFarmer -- an enterprise collaboration platform for Windows-based intranets.
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