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Short, practical tips on building better intranets.
Your intranet as a collaboration hub
Monday, March 26, 2007As online collaboration tools continue to permeate the enterprise, intranet managers need to make their intranet the hub of internal collaboration or risk irrelevancy.
Collaboration means working together to get something done. At a minimum, I think your intranet should facilitate the following three types of collaboration:
Goal: Share ideas and get immediate feedback
Instant collaboration tools include instant messaging and desktop screen-sharing. Your intranet should provide links or downloads for these tools and instructions on how to use them. Advanced integration could include an indicator beside names in the employee directory to show who’s online.
Goal: Plan and execute a project
Project collaboration tools usually include a shared calendar, to-do lists, message boards and a file repository. Your intranet should link to your project collaboration tool and include suggestions on how to use it effectively. Advanced integration could include a personalized to-do list on the intranet home page.
Goal: Ongoing sharing, learning and connecting with teammates
Mass collaboration solutions make it easy to create, share, and find content. They include wikis, blogs, and social bookmarking. The best ones leverage the network effect to aggregate individual contributions in ways that create value for the entire organization. Your intranet shouldn’t be integrated with a mass collaboration solution. It should be a mass collaboration solution.
About the Author
I'm Chris McGrath, an intranet consultant in Vancouver, British Columbia, Canada. I've been working on intranets since 1997, and on plain ol' web sites for even longer. I run One Intranets, the firm that co-created ThoughtFarmer -- an enterprise collaboration platform for Windows-based intranets.
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